Workflow automation across 200+ tools
We automated order-to-delivery for a logistics operator, removing manual handoffs end to end.
Orders bounced between email, spreadsheets and legacy systems, causing delays and errors.
Research & discovery
- We interviewed stakeholders across the business and mapped every step of the current manufacturing workflow to find where time and money were leaking.
- Competitive benchmarking and user testing revealed the moments of friction that mattered most to real users.
- We defined clear success metrics — including manual tasks and delivery errors — before a single screen was designed.
Our approach
Strategy & architecture
We designed a scalable architecture capable of supporting Meridian Logistics's growth without a future rewrite.
Design system
A reusable component library ensured consistency, speed and a premium feel across every surface.
Iterative delivery
Weekly demos kept stakeholders aligned and let us course-correct early and cheaply.
Launch & optimize
A zero-downtime rollout with monitoring, followed by data-driven iteration to compound results.
Development & solution
An automation layer connecting the WMS, carriers and finance with AI-assisted exception handling.
Before & after
The measurable shift our work delivered.
The results
−72%
Manual tasks
−28%
Delivery errors
200+
Apps connected
Inside the build
Challenges we navigated
Tight timeline
Delivering enterprise-grade quality within 9 weeks demanded ruthless prioritization and async workflows.
Complex integrations
Connecting Node.js, n8n, PostgreSQL required careful data modeling and resilient error handling.
Change management
We built for adoption — onboarding, training and intuitive UX so teams actually embraced the new system.
“We white-label their team for client work. They deliver every single time, on brand and on budget.”
Elena Rossi
Managing Partner, Northwind Agency
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